If you are based locally and you can collect your items, all you need to do it add items to cart, choose the in store pick up section in the shipping option dropdown and wait to hear from us. We will let you know when your goods are all ready for collection from our store in Killara.
Home with Grace orders are almost always packed and dispatched within 72 hours (usually earlier). We use Sendle (a courier company) for all our deliveries and a signature will be required upon delivery. Due to the value of the goods that we sell, and in order to ensure your purchase is secure, we require proof of delivery for most orders.
Please ensure someone will be available to sign for your order.
We reserve the right to refuse any order without giving reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received for online purchase.
Simply add items to your cart and checkout on-line - it's easy! Your order will almost always be dispatched within 1-2 business days.
CLICK AND COLLECT
Select "PICK UP IN STORE SYDNEY (FREE)" at checkout to save on delivery and collect your order in store at Home with Grace. Our opening hours are: Tuesday - Saturday, 10am-4pm
ORDER BY PHONE
Feel free to place you order by phone. Simply call 02 8034 5312 or 0412423447 and your order details will be taken. Payment can be made over the phone with a credit card (VISA, Mastercard or AMEX). Your order will almost always be dispatched within 1-2 business day.
Should you wish to exchange your item(s), simply return new, unused items within 14 days of delivery. We ask that you please drop us an email at firstname.lastname@example.org prior to doing so, and also include in your package a note stating the reason for your return, and the original invoice. Please note that products that have been used or altered will not be accepted for return or exchange.
RETURNING YOUR ORDER
We will replace or refund any item(s) which arrive at their destination damaged or faulty, however, we do not process refunds based on incorrect choice or change of mind. In the unlikely event that your order arrives damaged, we must be notified within 72 hours of your parcel being signed for otherwise we will be unable to process your claim. Before the refund can be processed, we will request images of the damage.
HOW TO RETURN YOUR DAMAGED ORDER
Please provide a copy of your tax invoice, stating which item(s) you are returning and a brief explanation of any faults/reasons for its return. Use the shipping carrier most convenient for you, and send the package receiver to pay to the following address:
ATTN: Online Returns
Home with Grace
674 Pacific Highway
Killara, NSW 2071
We recommend that you use a registered service and retain a certificate of posting for your own records. Home with Grace takes no responsibility in the event of the item(s) failing to reach us. Alternatively, item(s) may be returned in person at our store. We will make contact with you within 3 working days from receipt of your returned item(s).
This is the mother of all totes! Our Avani tote is a sight for sore eyes AND is extremely practical. What a perfect combination!
The Avani Tote has an ivory colour herringbone weave on her front and back sides (all hand loomed). Her front feature side boasts beautiful long, dense, yet light tassels in a v-shape formation. The top of the tassels are trimmed with a frayed edging and a touch of silver thread. This bag is for lovers of tassels.
On the inside, Avani is completely lined with a heavy-duty poly lining that is waterproof, spill proof and easy to shake out and wash down. Think wet bathers, bottles of wine, towels from the beach, sunscreen, nappies, clothes - you name it - Avani can carry it. And, she has a nicely sized zip up inner pocket for your phone and wallet. She closes at the top with a magnetic button and her handles are perfectly comfortable on your shoulders (we have road tested her!) - the handles won't cut into your shoulder.
She is large, measuring approximately 53cm at the top opening and 46cm tall with a 23cm base. The Avani tote handle drop is 33cm.
Avani is Sanskrit for 'earth'. She is earthy and practical and extremely good looking.